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Customer Support
Vihar Exports is committed to providing excellent customer support. We are here to assist you with any inquiries or concerns you may have. Feel free to reach out to us, and we'll be happy to help.
We're Here to Help!
Have a question in mind? Fill out the form below, and our dedicated team will get back to you as soon as possible.
Chat with Our Support Team
Have an urgent query? Message our support team, and we'll respond promptly.
Location
Our Locations
Vihar Exports operates from various locations to better serve you. Get to know us better by visiting any of our outlets.
FAQ
Frequently Asked Questions
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Delivery AddressMake sure your delivery address is accurate to prevent delays.
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Is there an option for faster delivery?Yes, our premium delivery option ensures your order arrives within 1 day.
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How will I receive my refund?Refunds will be processed according to our Return & Refund Policy once the returned goods have been received and inspected.
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Contact UsIf you have any issues or concerns with your order, please contact our customer service team immediately.
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Double-check Your OrderPlease ensure all details are correct before finalizing your purchase to avoid unnecessary returns.
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Are there any items that cannot be returned?Yes, the following items cannot be returned: Goods made to your specifications or personalized. Goods that deteriorate rapidly or are past their expiry date. Goods that were unsealed after delivery due to health or hygiene reasons. Goods that are inseparably mixed with other items after delivery.
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Can I return a product?Yes, you can return a product if it was purchased within the last 6 days and is still in its original packaging.
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What is your standard delivery time?Standard delivery typically takes 2 to 7 days from the date of purchase.
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What happens if my return doesn't meet the conditions?We reserve the right to refuse returns that do not meet our return conditions at our sole discretion.
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What happens if my delivery is delayed?While we strive to deliver your package promptly, delays may occasionally occur. We appreciate your understanding and are committed to getting your package to you as soon as possible.
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